by David Marwick, KempMillJobAssist
Here are my notes from Andy LaCivita’s webinar, February 13 2025
Example of Andy’s CAAR approach
Capture their attention with your intro….
- CONTEXT: “Great 8” opportunity or problem
- Grow revenue
- Increase market share
- Improve customer attraction
- Increase customer happiness
- Boost company growth
- Increase employee happiness
- Reduce costs
- Improve process efficiency
- Grow revenue
- Increase market share
- Improve customer attraction
- Increase customer happiness
- Boost company growth
- Increase employee happiness
- Reduce costs
- Improve process efficiency
- Foreshadow: Result, build anticipation, imply what’s coming
- Segue: Show importance. “So I was assigned to . . because . . .”
- APPROACH: Show your methodology
- Diagnose, research, assess, evaluate
- Identify a design, solution, alternatives
- Presented business case and recommended solution to xxx
- Developed plan for recommended solution
- Implemented plan, executed steps
- Operated it (in real life)
- Gathered data/metrics from reporting dashboard
- Iterated, made adjustments
- Diagnose, research, assess, evaluate
- Identify a design, solution, alternatives
- Presented business case and recommended solution to xxx
- Developed plan for recommended solution
- Implemented plan, executed steps
- Operated it (in real life)
- Gathered data/metrics from reporting dashboard
- Iterated, made adjustments
- ACTIONS to implement steps in APPROACH
- INVENTORY of factors within each step
- Use only information that sells you bests
- Everything is for illustrative purposes–can’t relate the whole story
- INVENTORY of factors within each step
- Use only information that sells you bests
- Everything is for illustrative purposes–can’t relate the whole story
- RESULTS
- Confirm your results/outcomes
- Echo what you said in CONTEXT
- Highlight additional results
- Present-day and future benefits
- Confirm your results/outcomes
- Echo what you said in CONTEXT
- Highlight additional results
- Present-day and future benefits
To get access to Andy’s Job Interview Playbook and webinar, go to https://www.milewalkacademy.com/job-interview-playbook-free-webinar-with-andrew-lacivita