Structuring Success Stories in Interviews

by David Marwick, KempMillJobAssist

Here are my notes from Andy LaCivita’s webinar, February 13 2025

https://www.linkedin.com/pulse/how-long-should-my-interview-answers-live-today-andrew-lacivita-geezc

Example of Andy’s CAAR approach

Capture their attention with your intro….

  1. CONTEXT:  “Great 8” opportunity or problem
    1. Grow revenue
    2. Increase market share
    3. Improve customer attraction
    4. Increase customer happiness
    5. Boost company growth
    6. Increase employee happiness
    7. Reduce costs
    8. Improve process efficiency
    1. Grow revenue
    2. Increase market share
    3. Improve customer attraction
    4. Increase customer happiness
    5. Boost company growth
    6. Increase employee happiness
    7. Reduce costs
    8. Improve process efficiency
  2.  Foreshadow:  Result, build anticipation, imply what’s coming
  3. Segue:  Show importance.  “So I was assigned to . .  because . . .”
  4. APPROACH:  Show your methodology
    1. Diagnose, research, assess, evaluate
    2. Identify a design, solution, alternatives
    3. Presented business case and recommended solution to xxx
    4. Developed plan for recommended solution
    5. Implemented plan, executed steps
    6. Operated it (in real life)
    7. Gathered data/metrics from reporting dashboard
    8. Iterated, made adjustments
    1. Diagnose, research, assess, evaluate
    2. Identify a design, solution, alternatives
    3. Presented business case and recommended solution to xxx
    4. Developed plan for recommended solution
    5. Implemented plan, executed steps
    6. Operated it (in real life)
    7. Gathered data/metrics from reporting dashboard
    8. Iterated, made adjustments
  5. ACTIONS to implement steps in APPROACH
    1. INVENTORY of factors within each step
    2. Use only information that sells you bests
    3. Everything is for illustrative purposes–can’t relate the whole story
    1. INVENTORY of factors within each step
    2. Use only information that sells you bests
    3. Everything is for illustrative purposes–can’t relate the whole story
  6. RESULTS
    1. Confirm your results/outcomes
    2. Echo what you said in CONTEXT
    3. Highlight additional results
    4. Present-day and future benefits
    1. Confirm your results/outcomes
    2. Echo what you said in CONTEXT
    3. Highlight additional results
    4. Present-day and future benefits

To get access to Andy’s Job Interview Playbook and webinar, go to https://www.milewalkacademy.com/job-interview-playbook-free-webinar-with-andrew-lacivita